JOB OPPORTUNITIES - FLOOR STAFF
WAITER / WAITRESS
We are looking for a skilled waiter/waitress to take orders and deliver food and beverages to our customers. The goal is to provide an excellent overall guest experience.
Provide excellent customer services that promote satisfaction.
Greet customers and present menu.
Make recommendations or share additional information upon request.
Take and serve food/drinks orders and up-sell any additional products.
Arrange table settings and maintain tables clean and tidy.
Check products for quality and correct any problems that keep them from enjoying their meal/drink.
Deliver checks and collect payments.
Cooperate with all serving and kitchen staff.
Follow all relevant health department rules/regulations and all customer service guidelines.
We are looking for a resourceful Restaurant Manager to be responsible for meeting all restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation and maintain high production, productivity, quality, and customer-service standards.
Coordinate the entire restaurant operation.
Deliver superior guest services and ensure absolute customer satisfaction.
Respond efficiently to customer complaints.
Enforce and offer the best quality of products possible.
Organise and supervise shifts.
Appraise personnel’s performance and provide feedback to keep them upbeat and productive.
Estimate consumption, forecast requirements and maintain inventory.
Monitor compliance with sanitation and safety rules and regulations.
Control costs and minimize waste.
Successfully promote and publicise the brand.
Nurture a positive working environment and lead by example.
Monitor operations and initiate corrective actions.