JOB OPPORTUNITIES - FLOOR STAFF

WAITER / WAITRESS

We are looking for a skilled waiter/waitress to take orders and deliver food and beverages to our customers. The goal is to provide an excellent overall guest experience.

TASKS:

• Provide excellent customer services that promote satisfaction.

• Greet customers and present menu.

• Make recommendations or share additional information upon request.

• Take and serve food/drinks orders and up-sell any additional products.

• Arrange table settings and maintain tables clean and tidy.

• Check products for quality and correct any problems that keep them from enjoying their meal/drink.

• Deliver checks and collect payments.

• Cooperate with all serving and kitchen staff.

• Follow all relevant health department rules/regulations and all customer service guidelines.

FLOOR MANAGER

We are looking for a resourceful Restaurant Manager to be responsible for meeting all restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation and maintain high production, productivity, quality, and customer-service standards.

TASKS:

• Coordinate the entire restaurant operation.

• Deliver superior guest services and ensure absolute customer satisfaction.

• Respond efficiently to customer complaints.

• Enforce and offer the best quality of products possible.

• Organise and supervise shifts.

• Appraise personnel’s performance and provide feedback to keep them upbeat and productive.

• Estimate consumption, forecast requirements and maintain inventory.

• Monitor compliance with sanitation and safety rules and regulations.

• Control costs and minimize waste.

• Successfully promote and publicise the brand.

• Nurture a positive working environment and lead by example.

• Monitor operations and initiate corrective actions.